Your organization is adopting AI at a rapid pace. What started with one or two models has quickly grown into a complex ecosystem of internal tools, vendor systems, and employee-led initiatives. Managing this expanding inventory without a unified system is not sustainable and introduces significant risk. The key challenge is no longer if you should govern AI, but how to do it at scale. A scalable program for AI Governance for AI Deployers is the answer. It provides the centralized structure needed to maintain control, ensure consistency, and build responsibly as you grow. With a platform like FairNow, you can automate this oversight, turning governance from a bottleneck into an enabler of confident AI adoption across your entire enterprise.
Key Takeaways
- Clarify Your Role to Own Your Responsibilities: As a deployer, your duties are distinct from the AI developer’s. Your primary responsibility is to manage the risks associated with your specific use case, from preventing algorithmic bias to meeting regulatory demands like the EU AI Act.
- Build a Framework That Puts Rules into Action: A strong governance program is more than a policy document; it’s an operational system. Create one by establishing clear policies, implementing technical controls for model validation, and setting up automated monitoring to maintain control.
- Commit to Continuous Oversight and Accountability: AI governance is not a one-time project. You must treat it as an ongoing cycle of regular audits, human oversight, and performance tracking to manage model drift and confirm your systems remain fair, compliant, and effective over time.
Learn more about what an AI Governance Platform can offer AI Deployers.
Explore what an AI governance platform offers AI Deployers. Learn more: https://fairnow.ai/platform/
What Is AI Governance for Deployers?
Before you can build a strong AI governance program, you need a clear understanding of what it means for your role as a deployer. It’s not just about high-level theories; it’s about the practical rules and responsibilities that guide your organization’s use of AI every day. Let’s break down the key concepts you need to know.
Define the Core Components
Think of AI governance as the essential framework of rules and processes that keeps your AI systems operating safely, ethically, and effectively. It’s the structure you put in place to guide how AI is designed, used, and monitored within your organization. The goal is to build trust and accountability while protecting people from potential harm. A solid governance plan provides clear standards for fairness, transparency, and security, giving your teams the confidence to use AI responsibly. This isn’t about slowing things down; it’s about creating a stable foundation that allows you to scale AI with integrity.
Developer vs. Deployer: Know the Difference
It’s critical to understand your specific role in the AI ecosystem. The primary distinction is between developers and deployers. Developers are the organizations that create the AI models. Deployers, which is likely your role, are the ones who take those models and apply them to a real-world use case. For example, a developer might build a large language model like GPT-5, while your HR team—the deployer—uses it to create job descriptions. Recognizing yourself as a deployer is the first step, as your responsibilities are tied directly to how the AI is used and the context in which it operates.
Clarify Roles and Responsibilities
As a deployer, your primary responsibility is to manage the risks associated with your specific use of an AI system. This involves establishing a program to identify, assess, and mitigate potential harm. You’ll need to conduct impact assessments before putting AI into production for high-stakes decisions and follow established standards like the NIST AI Risk Management Framework. Be aware that certain actions can shift your obligations. Under regulations like the EU AI Act, if you substantially modify a high-risk AI system or rebrand it as your own, you could be held to the same standards as the original developer. This makes understanding your role and its boundaries essential for compliance.
Identify Your AI Deployment Risks
Before you can effectively govern your AI, you need a clear picture of the risks involved. Identifying potential issues early is not just about compliance; it’s about building trust and making sure your AI tools perform as intended. This process involves looking at common problems, assessing their potential impact, and creating a solid plan to address them. By taking these steps, you lay the groundwork for responsible AI deployment that protects your organization and your customers.
Recognize Common Risk Scenarios
Many AI risks fall under the umbrella of “algorithmic discrimination,” a term central to new regulations. As the Colorado AI Act highlights, this refers to unfair treatment or outcomes caused by an AI system, such as bias in hiring or loan application tools. Beyond discrimination, you should also watch for risks related to data privacy, model security, and operational failures. A model that produces inaccurate or unreliable outputs can lead to poor business decisions and erode customer trust. Recognizing these scenarios is the first practical step toward mitigating them and building a more resilient AI program.
How to Assess Potential Impact
Once you’ve identified potential risks, you need to understand how serious they could be. This is where an impact assessment comes in. Before deploying a high-risk AI system, regulations like the EU Artificial Intelligence Act require you to formally evaluate its potential effects on individuals and their fundamental rights. A proper impact assessment provides a structured way to analyze the severity and likelihood of harm, allowing you to prioritize which risks need the most attention and resources before the system goes live. This proactive assessment helps you make informed decisions and allocate your efforts where they matter most.
Develop Your Risk Management Strategy
A strong risk management strategy provides the structure for your entire governance effort. This means establishing a formal program to find, document, and reduce AI risks, often guided by established standards like the NIST AI Risk Management Framework. Your strategy should be grounded in a clear AI governance plan that defines rules and processes for how AI is managed. This framework helps different teams—from data science to legal—work together effectively to maintain control over your AI ecosystem and build systems that are both effective and ethical.
Meet Key Regulatory Requirements
these requirements is about more than just checking a box; it’s about building a foundation of trust with your customers, employees, and regulators. A strong compliance posture allows you to operate with confidence and maintain access to key markets. The regulatory landscape is constantly shifting, with new laws and standards emerging to address the complexities of AI. Staying ahead requires a proactive approach, not a reactive one.
Your role as a deployer comes with specific responsibilities that are being codified into law around the world. From the comprehensive EU AI Act to industry-specific standards in the United States, regulators are making it clear that accountability is shared. Understanding your specific obligations is the first step toward building a resilient governance framework. This involves not only knowing the rules in your primary region but also managing compliance across borders and maintaining meticulous documentation. By taking control of your regulatory strategy, you position your organization as a leader in responsible AI adoption. Platforms like FairNow can help you automate and simplify this process, turning complex requirements into a clear, manageable workflow
Your Obligations Under the EU AI Act
If you operate in the European Union, the EU AI Act sets clear expectations for deployers of high-risk systems. Your primary duty is to use the AI exactly as the provider intended, which includes ensuring your teams have the right training for proper oversight. You are responsible for regularly monitoring the system’s performance. If you spot a potential risk or an incident, you must stop its use and report it to the provider and relevant authorities. The Act also mandates that you keep the logs generated by the AI system for at least six months to ensure traceability. These obligations for deployers are designed to create a chain of accountability from development through to real-world application.
Adhere to Industry-Specific Standards
Beyond broad regulations like the EU AI Act, you must also pay close attention to rules specific to your industry and location. In the U.S., the Colorado AI Act is a prime example, establishing rules to prevent algorithmic discrimination in high-stakes decisions. As a deployer, this requires you to implement a risk management program to identify and mitigate these risks. To build a robust and defensible program, it’s wise to ground your work in established best practices. Following recognized guidelines, such as the NIST AI Risk Management Framework, provides a structured approach to managing risks and demonstrates a commitment to responsible AI deployment, regardless of the specific laws you fall under.
Manage Cross-Border Compliance
For any large organization, AI governance is a global issue. Even if your company isn’t based in a country with strict AI laws, you can be subject to its rules if you offer services there. A country can regulate foreign AI systems by placing compliance duties on the local companies that deploy them. This means your compliance strategy can’t be siloed by region. You need a unified approach that accounts for the global reach of your AI tools. As nations collaborate to create cohesive governance frameworks, having a centralized view of your AI ecosystem becomes critical. This is the only way to effectively manage global AI governance and adapt to new regulations as they emerge.
Fulfill Documentation Requirements
Clear and consistent documentation is a cornerstone of good governance and a common thread in most AI regulations. As a deployer, you are required to keep detailed records of your AI system’s operations. Under the EU AI Act, for instance, this includes preserving automatically generated logs for a minimum of six months. This data is essential for tracing system behavior and investigating any incidents that may occur. If you are a public authority or an EU agency using a high-risk system, you also have an added responsibility to check if the system is registered in the public EU database. Fulfilling these documentation requirements is not just a compliance task; it’s a fundamental practice for maintaining transparency and accountability in your AI use.
Build Your Governance Framework
With your risks identified, it’s time to construct the framework that will manage them. A governance framework isn’t just a binder of rules that sits on a shelf; it’s the active, operational structure that guides your organization’s entire AI lifecycle. It translates your principles into practice by defining clear policies, establishing processes for assessment and response, and implementing systems for continuous oversight. Think of it as the blueprint for responsible AI deployment. A well-built framework gives your teams the clarity and tools they need to use AI confidently, confirming that every model you deploy aligns with your ethical standards, risk tolerance, and regulatory obligations. This structure is what turns good intentions into a reliable, scalable, and defensible AI program.
Develop Clear Policies
Your first step is to write down the rules. Clear, accessible policies are the foundation of your entire governance structure. These documents should define your organization’s standards for how AI is developed, procured, and used. Go beyond high-level principles and create concrete guidelines that your teams can follow. What are the acceptable use cases for AI in your business? What are the non-negotiable ethical lines you will not cross? Your policies should outline the processes for reviewing and approving new AI systems, making certain every tool is vetted against your standards. Strong AI governance is built on having these documented rules and processes to guide safe and ethical use, making them an essential reference for everyone from your data scientists to your procurement team.
Select Risk Assessment Tools
To effectively manage risk, you need a systematic way to identify, measure, and mitigate it. While spreadsheets might work for one or two models, they won’t scale as you deploy more AI systems. You need tools that help you operationalize your risk management strategy. Look for solutions that allow you to document and track risks consistently across all your AI use cases—from internal tools to vendor models. Your assessments should align with recognized standards, like the NIST AI Risk Management Framework, which provides a structured approach to managing AI-associated risks. The right platform will automate this process, providing a centralized view of your risk posture and helping you prioritize mitigation efforts where they matter most.
Plan Your Incident Response
Even with the best planning, things can go wrong. An AI model might exhibit unexpected bias, or its performance could drift, leading to poor outcomes. That’s why a documented incident response plan is critical. This plan should clearly outline the steps to take the moment a potential risk is identified. Who needs to be notified? What is the process for investigating the issue? Under regulations like the EU AI Act, deployers have an obligation to report serious incidents to the model provider and relevant authorities, and to cease using the system if necessary. Your plan should detail these communication chains and containment procedures, allowing you to act quickly and decisively to limit harm and meet your compliance duties.
Set Up Automated Monitoring
AI models are not static. Their performance can change over time as they encounter new data, or as the relationships they’ve learned change. Manually checking every model for issues like performance degradation or emerging bias can be impractical and unreliable. This is where automated monitoring becomes essential. By setting up automated checks, you can get real-time alerts when a model’s behavior deviates from established thresholds. This allows you to proactively address issues before they become significant problems. Continuous, automated monitoring is a core component of a dynamic governance framework, allowing you to detect and react to potential issues quickly.
Implement Technical Controls
This is where your governance framework moves from paper to practice. Implementing technical controls means putting the right systems and processes in place to actively manage your AI models throughout their lifecycle. It’s about creating guardrails that ensure your AI operates safely, securely, and as intended. Without these controls, even the best-written policies are just suggestions. This is how you build trust in your AI systems, both internally with your teams and externally with customers and regulators.
Think of technical controls as the active supervision for your AI. They include everything from validating a model before it’s used to continuously monitoring its performance once it’s live. These steps help you catch issues like model drift, data bias, or security vulnerabilities before they become significant problems. For organizations in regulated fields like HR and finance, these controls are essential for compliance and risk management. A platform like FairNow can automate many of these technical checks, giving you a centralized view of your entire AI inventory and helping you maintain control with confidence. The following steps will guide you through setting up the core technical controls for your AI deployments.fore an AI model influences any significant decision, you need to be certain it’s ready for the job. This is where model validation comes in. As the IAPP notes, it’s essential to conduct an “impact assessment” to check for risks before deployment. This isn’t a simple pass/fail test; it’s a deep evaluation of the model’s performance, fairness, and reliability in your specific context. You should be asking critical questions: Does the model perform accurately for all user groups? Have we identified and mitigated potential biases? Is it robust enough to handle real-world, imperfect data? This validation process provides the evidence you need to deploy AI responsibly and with a clear understanding of its capabilities and limitations.
How to Validate Your Models
Before an AI model influences any significant decision, you need to be certain it’s ready for the job. This is where model validation comes in. As the IAPP notes, it’s essential to conduct an “impact assessment” to check for risks before deployment. This isn’t a simple pass/fail test; it’s a deep evaluation of the model’s performance, fairness, and reliability in your specific context. You should be asking critical questions: Does the model perform accurately for all user groups? Have we identified and mitigated potential biases? Is it robust enough to handle real-world, imperfect data? This validation process provides the evidence you need to deploy AI responsibly and with a clear understanding of its capabilities and limitations.
Manage Data Quality
The performance of any AI system is fundamentally tied to the data it’s fed. As the EU AI Act states, if you control the data, you must make sure it’s correct and good enough for what the system is supposed to do. For deployers, this means establishing rigorous data governance practices. Your data must be relevant, accurate, and representative of the populations your AI will affect. This involves implementing processes for data cleaning, checking for and addressing historical biases within datasets, and ensuring your data sources are reliable. Poor data quality can lead to skewed outcomes and perpetuate inequality, undermining the very purpose of your AI initiative and exposing your organization to risk.
Apply Essential Security Measures
AI systems, like any other software, can be targets for malicious attacks. It’s your responsibility to ensure your models are secure and resilient. This means building systems that can handle unexpected problems or attempts to trick them. You need to protect against threats like data poisoning, where bad actors corrupt your training data, or jailbreaking (adversarial) attacks, where they manipulate inputs to fool the model. Implementing robust security measures, such as access controls, encryption, and regular vulnerability scanning, is crucial for protecting the integrity of your AI systems, safeguarding sensitive data, and maintaining the trust of your users.
Monitor Model Performance
Deploying an AI model is the beginning, not the end, of your responsibility. You must “keep an eye on how the AI system works” continuously. A model that performed perfectly during validation can see its effectiveness degrade over time—a phenomenon known as model drift. This happens as real-world data evolves and starts to differ from the data the model was trained on. Set up automated monitoring to track key performance and fairness metrics in real-time. If you detect a potential risk or a significant drop in performance, you need a clear protocol to notify the provider and, if necessary, the relevant market surveillance authority immediately. This active oversight ensures your AI remains effective, fair, and compliant long after its initial launch.
Establish Transparency and Oversight
To build trust and maintain control, you need clear lines of sight into where and how your AI systems operate. This involves robust documentation, active human supervision, clear stakeholder communication, and comprehensive team training. These pillars don’t just satisfy regulators; they form the foundation of a responsible and defensible AI strategy, giving you the confidence to scale your AI initiatives.
Set Documentation Standards
To demonstrate accountability, you must maintain comprehensive logging for your AI systems. Think of it as the system’s operational history—a clear record for audits and evaluations. The EU AI Act, for instance, requires saving automatically generated logs from high-risk systems for at least six months. This practice is fundamental for investigating incidents, demonstrating due diligence, and proving your systems operate as intended. Without it, you leave your organization exposed to unnecessary risk.
Define Human Oversight Requirements
AI should augment human decision-making, not replace it. Effective human oversight is a critical control for managing high-risk AI systems. This means appointing trained personnel with the skills and authority to monitor AI operations and intervene when necessary. These individuals act as your first line of defense, verifying the technology performs correctly and aligns with your organization’s ethical principles. The EU AI Act emphasizes that people must remain in control. Defining clear oversight roles creates a structure that can catch errors and resolve issues before they escalate.
Communicate with Stakeholders
Transparency is the currency of trust in the age of AI. You must be upfront with stakeholders—including customers and employees—about how and when you use AI. A proactive approach involves clearly telling consumers when they are interacting with an AI and explaining what rights they have to request explanations or further information. This open dialogue is becoming a standard expectation and a legal requirement. By being transparent, you build confidence and invite the kind of engagement that leads to better, more responsible AI practices.
Create Effective Training Programs
Your employees are key to successful AI deployment. Effective training programs are essential for building a responsible AI culture from within. It starts with transparency. The EU AI Act mandates that employers inform employees when a high-risk AI system is used in the workplace. But true readiness goes further. Your training should educate your team on the system’s capabilities, its limitations, and their specific responsibilities in overseeing it. This empowers them to use the tools correctly, identify potential issues, and contribute to a culture of accountability.
Create Accountability Measures
A strong AI governance program is built on accountability. Clear ownership means that everyone understands their role in the AI lifecycle. When you clearly define who is responsible for making, using, and overseeing AI systems, you create a transparent structure for managing risk and ensuring performance. Accountability means that if an issue arises—whether it’s model bias, a security flaw, or a compliance gap—there is a designated person or team ready to address it. This proactive approach builds trust with stakeholders, regulators, and customers, demonstrating that your organization is in full control of its AI deployments.
Define Performance Metrics
You can’t manage what you don’t measure. To create accountability, you first need to define what success looks like for each AI system you deploy. These performance metrics must go beyond simple accuracy. Your framework should include key indicators for fairness, robustness, and transparency. For example, for an AI tool used in hiring, you might measure pass-through rates across different demographic groups to monitor for bias. Effective AI governance establishes the rules and standards to make certain systems are not only effective but also safe and ethical. By setting clear, measurable benchmarks from the start, you create an objective basis for evaluating performance and holding the system—and its owners—accountable.
Streamline Compliance Reporting
As an AI deployer, you are responsible for proving that you are using AI systems correctly and in line with regulatory mandates. For instance, the EU AI Act states that you must use a high-risk system according to the provider’s instructions. Manually tracking and documenting this for every tool is a massive undertaking. Streamlining your compliance reporting with automated tools is essential. A platform like FairNow can help you centralize documentation, monitor usage against established policies, and generate reports on demand. This not only prepares you for audits but also fulfills the legal obligations of deployers by creating a clear, accessible record of your compliance activities.
Conduct Regular Audits
Regular audits are your primary tool for verifying that AI systems are operating as intended. The audit scope should correspond to the risk posed by the system, but a thorough audit should examine everything from the quality of the input data to the logic of the model and the fairness of its outputs. This process confirms that the system aligns with your internal policies and external regulations. To maintain objectivity, these audits should be conducted by a team that is independent of the teams that build and operate the AI. Centralizing your AI inventory and documentation makes these audits much more efficient, as auditors have a single source of truth to check AI systems and validate their performance.
Commit to Continuous Improvement
AI governance is not a one-time setup; it’s an ongoing commitment. AI models can change over time as they process new data, a phenomenon known as model drift. Likewise, the regulatory landscape and your own business needs will evolve. Your governance framework must be dynamic enough to adapt. Establish a formal feedback loop where findings from performance monitoring, incident reports, and regular audits are used to refine your policies and controls. This commitment to continuous improvement keeps your AI program effective, compliant, and aligned with ethical standards long after initial deployment. It transforms governance from a static checklist into a living, breathing part of your organization.
Adopt Best Practices for Ethical AI
Adopting ethical AI practices helps you build a foundation of trust with your customers, employees, and regulators. As a deployer, you are the final gatekeeper, responsible for how an AI system behaves in the real world. Your commitment to ethics determines whether your AI initiatives will be seen as a source of value or a source of risk. A strong ethical framework ensures that the AI tools you deploy align with your company’s core values and serve people fairly and safely, which is the ultimate goal.
This means moving beyond simple technical validation to actively manage the societal and individual impacts of your AI systems. The core of this practice rests on four pillars: upholding data protection, actively preventing bias, promoting fair outcomes, and integrating responsible principles into your governance structure. By embedding these practices into your deployment lifecycle, you establish clear standards for accountability and demonstrate a commitment to using technology responsibly. This proactive stance not only mitigates legal and reputational damage but also solidifies your leadership in the responsible adoption of AI. Platforms like FairNow provide the automation and oversight needed to turn these principles into scalable, repeatable processes, helping you build with confidence.
Uphold Data Protection Standards
When you deploy an AI system, you become the steward of the data it processes. Your responsibility for data protection doesn’t disappear just because a third-party vendor developed the model. You must conduct your own due diligence to ensure the system handles personal information securely and in compliance with regulations like GDPR. Work closely with your AI system provider to get the information you need to complete data protection impact assessments (DPIAs). According to the EU Artificial Intelligence Act, deployers are obligated to use the technical documentation from providers to verify compliance with their own data protection obligations before putting a system into service.
Prevent Algorithmic Bias
Algorithmic bias occurs when an AI system produces unfair or discriminatory outcomes for specific groups of people. As a deployer, you share a duty of care with the developer to prevent this, especially when the AI is used for consequential decisions in areas like hiring, credit, or housing. You cannot simply take a vendor’s claims of fairness at face value. It’s your responsibility to test the model for bias using your own data and within the context of your specific user population. This is a critical step, as a model that performs fairly on a developer’s test data may still exhibit bias when applied to your unique demographic or operational environment.
Promote Fair Decision-Making
Preventing bias is the first step; actively promoting fairness is the goal. Fairness in AI means ensuring that the system’s decisions are just and equitable for everyone it affects. However, “fairness” can be defined in multiple ways, and the right definition depends on the context of the decision being made. Your organization must decide what constitutes a fair outcome for each AI use case. To make this actionable, establish clear fairness metrics before you deploy a model. Continuously monitor the AI’s performance against these metrics to ensure it operates as intended and to quickly address any drift toward inequitable outcomes.
Integrate Responsible AI Principles
Integrating responsible AI principles means operationalizing your ethical commitments. This is the essence of a strong AI governance program. It involves creating a formal set of rules, standards, and processes that guide the entire AI lifecycle, from procurement to decommissioning. Start by defining and documenting your organization’s official principles for responsible AI. Then, embed these principles into your vendor review process, employee training programs, and the charter for your AI review board. By making ethics a structural component of your operations, you create a scalable framework for deploying AI confidently and responsibly.
Scale Your AI Governance Program
An initial governance framework is a great start, but it won’t be effective if it doesn’t grow with your organization. Scaling your AI governance program means moving from a reactive, project-based approach to a proactive, enterprise-wide system. This involves dedicating the right resources, building a collaborative team structure, and fostering a culture that embraces responsible AI practices. A scalable program is designed to adapt, ensuring your governance efforts remain effective as your use of AI expands and the regulatory landscape shift
Allocate Your Resources
Effective AI governance requires a deliberate investment of time, money, and people. It’s more than a checklist; it’s a set of active processes and standards designed to keep your AI systems safe and aligned with your ethical principles. Start by budgeting for essential tools that can automate monitoring and risk assessments. Equally important is allocating time for your teams to receive training and carry out their governance responsibilities. Think of this not as an operational cost, but as a strategic investment that builds trust and enables you to adopt AI with confidence. Without proper resources, even the best-laid governance plans will struggle to keep up with the pace of AI deployment.
Structure Your Team
AI governance is a team sport, not a solo assignment for your legal or IT department. True oversight requires bringing together a diverse group of stakeholders from across the business. Your governance team or council should include representatives from data science, engineering, product, legal, compliance, and business operations. Each member brings a unique perspective on how AI systems are built, used, and managed, helping to identify blind spots and ensure outcomes are both beneficial and fair. By creating a formal structure for this collaboration, you establish clear lines of communication and accountability, making it easier to manage AI risk collectively and consistently across all departments.
Manage Organizational Change
Implementing a governance framework often requires a shift in your organization’s culture and daily workflows. Success depends on getting buy-in from everyone involved, from developers building models to the business teams deploying them. A great way to frame this is through a “partnership model,” where developers and deployers share accountability for responsible AI. This approach, reflected in regulations like the Colorado AI Act, recognizes that each group has unique knowledge and control over different stages of the AI lifecycle. Clear communication, targeted training, and transparent processes will help your teams understand their roles and see governance not as a barrier, but as a shared mission to build trustworthy AI.
Evolve Your Program Over Time
Your AI governance program should not be a static document that gathers dust. It must be a living framework that adapts to new technologies, business objectives, and regulations. AI models can drift and change after deployment, and the risks you face today may be different from the ones you face next year. For this reason, AI governance isn’t a one-time project but an ongoing commitment. Schedule regular reviews of your policies, conduct periodic risk assessments of your AI inventory, and stay informed about emerging legal requirements. A program designed for evolution allows you to continuously refine your approach, ensuring your ethical standards remain robust and your organization stays resilient in a dynamic environment.
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Learn more about what an AI Governance Platform can offer AI Deployers.
Explore what an AI governance platform offers AI Deployers. Learn more: https://fairnow.ai/platform/
Frequently Asked Questions for AI Deployers
We use AI models from major vendors. Isn't the vendor responsible for governance?
While the developer of an AI model has significant responsibilities, your role as the deployer comes with its own set of critical obligations. The developer is responsible for the general-purpose model, but you are responsible for how it’s applied in your specific context. Regulations like the EU AI Act make it clear that you must monitor the system, ensure your data is appropriate for its use, and report any incidents.
What's the single most important first step to building an AI governance program?
The most crucial first step is to formalize your approach by creating a documented risk management program. This moves you from an informal, ad-hoc process to a structured and defensible one. Start by identifying all the AI systems you use and assessing which ones are “high-risk”—those that make consequential decisions about people’s lives or careers. Focusing your initial efforts on these high-impact areas allows you to address your most significant compliance and ethical obligations first.
How does "human oversight" work in practice? Does it mean someone has to approve every AI decision?
Effective human oversight is not about micromanaging every output. Instead, it’s about having trained individuals with the authority and ability to monitor, interpret, and, when necessary, intervene in the AI system’s operation. This could mean having a specialist review a sample of the AI’s decisions, investigate alerts for unusual performance, or have the final say in a contested outcome. The goal is to ensure a human is in a position to prevent or correct significant errors, not to create a bottleneck.
My company operates globally. How do we manage compliance with different regulations like the EU AI Act?
Managing global compliance requires a unified, centralized approach rather than a patchwork of regional policies. Even if you aren’t based in the EU, you can be subject to its rules if you offer services there. The best strategy is to build your governance framework on globally recognized standards, like the NIST AI Risk Management Framework, and then adapt it to meet the specific requirements of each jurisdiction. Using a centralized platform helps you maintain a single inventory of your AI models and track compliance across all of them efficiently.
Can't we just manage our AI risks with spreadsheets? Why do we need a dedicated platform?
While spreadsheets might seem sufficient for tracking one or two AI models, they quickly become unmanageable and prone to error as you scale. A dedicated platform provides the structure and automation needed for a robust governance program. It allows you to consistently document risks, automate monitoring for issues like bias and model drift, streamline compliance reporting for audits, and provide a single source of truth for your entire AI ecosystem. This moves your governance from a manual, static checklist to an active, dynamic system.